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SHIPPING & RETURNS

SHIPPING POLICY

Our products are well known for their Perfect Quality , Safe Packaging techniques & Timely Delivery .

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  • ​Your order amount will be fully refunded if it is cancelled , un-delivered or lost to your shipping address .

  • Shipping Charges will be deducted from the returned order .

  • We ship all our packages via reputed courier companies like Trackon , DTDC , etc .

  • ​For orders having order amount of Rs 2000 or more, buyer need to deposit 50% advance before shipping the product.

DELIVERY POLICY

  • Orders will be dispatched within 48 hours and it will be delivered in next 2-5 working days as per your pin code .

  • You can cancel the orders within 24 hours after placing the order , no order cancellations will be considered after 24 hours .

  • To cancel the order , contact us or mail us at info@newjaipurhandicraft.com

  • To ensure that your order is delivered on time , provide complete address with correct details and contact number

RETURN AND REFUND POLICY

If you are unhappy with the product received , you can return the parcel within 5 working days .

Returns are accepted under the following conditions :

  • Damaged Product Received

  • Wrong Product Received

  • Missing Item Received

If you want a refund for your order , kindly inform us about the problem along with the Order ID and the parcel should be returned in it's original condition .

For returning , you can call / email us ,then  we will discuss a replacement or refund .

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Refunds are processed in a maximum of 4 Days from the date on which ' New Jaipur Handicraft ' receives returned goods .  Refund will be processed to your registered bank A/C , Paytm . ( Forward shipping charges will be excluded from the refund amount )

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