SHIPPING & RETURNS
SHIPPING POLICY
Our products are well known for their Perfect Quality , Safe Packaging techniques & Timely Delivery .
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​Your order amount will be fully refunded if it is cancelled , un-delivered or lost to your shipping address .
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Shipping Charges will be deducted from the returned order .
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We ship all our packages via reputed courier companies like Trackon , DTDC , etc .
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​For orders having order amount of Rs 2000 or more, buyer need to deposit 50% advance before shipping the product.
DELIVERY POLICY
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Orders will be dispatched within 48 hours and it will be delivered in next 2-5 working days as per your pin code .
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You can cancel the orders within 24 hours after placing the order , no order cancellations will be considered after 24 hours .
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To cancel the order , contact us or mail us at info@newjaipurhandicraft.com
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To ensure that your order is delivered on time , provide complete address with correct details and contact number
RETURN AND REFUND POLICY
If you are unhappy with the product received , you can return the parcel within 5 working days .
Returns are accepted under the following conditions :
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Damaged Product Received
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Wrong Product Received
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Missing Item Received
If you want a refund for your order , kindly inform us about the problem along with the Order ID and the parcel should be returned in it's original condition .
For returning , you can call / email us ,then we will discuss a replacement or refund .
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Refunds are processed in a maximum of 4 Days from the date on which ' New Jaipur Handicraft ' receives returned goods . Refund will be processed to your registered bank A/C , Paytm . ( Forward shipping charges will be excluded from the refund amount )